Shipping Policy
SHIPPING POLICY
Thank you for choosing Tibetan Thangka Art. We aim to make your shopping experience as smooth as possible. Please take a moment to review our shipping policy:
Processing Time: We usually process orders within 1-2 business days after payment confirmation. We'll communicate specific details if customized or personalized items require additional processing time.
Shipping Methods: We use DHL to ensure efficient and reliable delivery. You can select your preferred shipping method during the checkout process. Standard shipping typically takes 3 to 7 business days for delivery, while expedited options are available for a faster shipping experience.
Shipping Costs: The shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed during the checkout process for your review before finalizing your purchase.
International Shipping: We're delighted to offer international shipping using DHL to bring the beauty of Tibetan Thangka art to enthusiasts worldwide. Please note that international shipping costs and delivery times may vary depending on the destination. Customs fees, duties, and taxes may apply and are the recipient's responsibility.
Order Tracking: Once your order is shipped, we'll send you a confirmation email with a DHL tracking number, allowing you to monitor the progress of your shipment.
Address Accuracy: Please ensure that your shipping address is accurate and complete. We're not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delayed Shipments: In the rare event of unexpected delays due to circumstances beyond our control, we'll make every effort to promptly communicate any changes in the estimated delivery time.
Lost or Damaged Items: We take great care in packaging our items securely. However, if your order arrives damaged or goes missing during transit, please get in touch with us immediately. We'll work with DHL to resolve the issue and ensure your satisfaction.
Changes to Shipping Policy: We reserve the right to change our shipping policy at anytime.
If you have any questions or concerns regarding our shipping policy, please get in touch with us at sales@nepalthangkaart.com or +977 9851033346.
Contact Information:
Business Address: Kathmandu Balaju-16, KMC ZIP/Postal Code: 44600
Phone Number: +977 9851033346
Email: sales@tibetanthangkaart.com