FAQ
Welcome to the Tibetan Thangka Art FAQ page. This page is designed to answer common queries and help you find the necessary information. If you have any additional questions, please get in touch with us at sales@nepalthangkaart.com or by phone at +977 9851033346.
Q1: How can I place an order?
A1: Placing an order is easy! Browse our collection, select the items you love, add them to your cart, proceed to checkout, provide your shipping details, and complete the payment process.
Q2: Can I modify or cancel my order after placing it?
A2: Once an order is placed, it may be challenging to make changes or cancel it. If you need to modify or cancel your order, please get in touch with us immediately at sales@nepalthangkaart.com to discuss your options.
Q3: What payment methods do you accept?
A3: We accept various payment methods, including credit/debit cards and other secure online payment options. All transactions are processed securely.
Q4: How can I track my order?
A4: Once your order is shipped, you will receive an email with a tracking number. Use this number on our or carrier's website to track your shipment.
Q5: What is your return policy?
A5: We offer a 30-day return policy. Please review our detailed return policy on our dedicated page for more information.
Q6: How are shipping costs determined?
A6: Shipping costs are based on the weight of your order and the shipping method you choose. The total price will be displayed during the checkout process.
Q7: Do you ship internationally?
A7: Yes, we offer international shipping. However, shipping costs and delivery times may vary based on the destination. Please review our shipping policy for more details.
Q8: What should I do if my item arrives damaged or defective?
A8: If your item arrives damaged or defective, please get in touch with us at sales@nepalthangkaart.com immediately with your order details and photos of the damaged or defective item. We will assist you in resolving the issue promptly.
Q9: Do you offer gift cards?
A9: Yes, we offer gift cards. They are a perfect way to share the beauty of Tibetan Thangka art with your loved ones. You can purchase gift cards on our website.
Q10: How can I contact customer support?
A10: If you have any questions or concerns, please get in touch with our customer support team at sales@nepalthangkaart.com or by phone at +977 9851033346.
These FAQs will be helpful to you. If you need further assistance, please do not hesitate to contact us. Thank you for choosing Tibetan Thangka Art!
Q1: How can I place an order?
A1: Placing an order is easy! Browse our collection, select the items you love, add them to your cart, proceed to checkout, provide your shipping details, and complete the payment process.
Q2: Can I modify or cancel my order after placing it?
A2: Once an order is placed, it may be challenging to make changes or cancel it. If you need to modify or cancel your order, please get in touch with us immediately at sales@nepalthangkaart.com to discuss your options.
Q3: What payment methods do you accept?
A3: We accept various payment methods, including credit/debit cards and other secure online payment options. All transactions are processed securely.
Q4: How can I track my order?
A4: Once your order is shipped, you will receive an email with a tracking number. Use this number on our or carrier's website to track your shipment.
Q5: What is your return policy?
A5: We offer a 30-day return policy. Please review our detailed return policy on our dedicated page for more information.
Q6: How are shipping costs determined?
A6: Shipping costs are based on the weight of your order and the shipping method you choose. The total price will be displayed during the checkout process.
Q7: Do you ship internationally?
A7: Yes, we offer international shipping. However, shipping costs and delivery times may vary based on the destination. Please review our shipping policy for more details.
Q8: What should I do if my item arrives damaged or defective?
A8: If your item arrives damaged or defective, please get in touch with us at sales@nepalthangkaart.com immediately with your order details and photos of the damaged or defective item. We will assist you in resolving the issue promptly.
Q9: Do you offer gift cards?
A9: Yes, we offer gift cards. They are a perfect way to share the beauty of Tibetan Thangka art with your loved ones. You can purchase gift cards on our website.
Q10: How can I contact customer support?
A10: If you have any questions or concerns, please get in touch with our customer support team at sales@nepalthangkaart.com or by phone at +977 9851033346.
These FAQs will be helpful to you. If you need further assistance, please do not hesitate to contact us. Thank you for choosing Tibetan Thangka Art!